Privacy policy

Thank you for choosing POLITMA TRADER ("Company," "we," "us," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you access or interact with our services, website, and platform (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you have any questions, contact us at [email protected]. If you do not agree with this policy, please do not use our Services.

1. Information We Collect
Personal Information Provided by You
We collect personal information that you voluntarily provide when you:

Contact our support team

Participate in promotions or surveys

This information may include:

Full Name

Email Address

Phone Number

Billing and Shipping Address

Payment Data
When making a purchase, we collect necessary payment details (e.g., card number, billing address). Payment processing is handled by third-party providers. We do not store full payment data ourselves.

Automatically Collected Information
We collect certain data automatically when you use our website, including:

IP address

Device type, OS, and browser info

Access times and pages viewed

Clickstream data

Usage behavior

This information is used for analytics, security, and service optimization.

Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to enhance user experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information
We use the data we collect to:

Create and manage your account

Deliver products and services

Improve user experience

Detect and prevent fraud

Comply with legal obligations

Respond to inquiries and offer support

3. Legal Grounds for Processing
Depending on your location, we rely on different legal bases:

Consent: You’ve given us permission to process your data.

Contractual necessity: Processing is required to fulfill our agreement with you.

Legal obligations: For tax, compliance, or regulatory reasons.

Legitimate interest: We use data in ways that are necessary for our business and not overridden by your rights.

Users in the EU/UK and Canada have specific rights under GDPR and PIPEDA, respectively.

4. Sharing Your Information
We may share your information with:

Service Providers: For hosting, payment processing, email delivery, etc.

Business Transfers: If POLITMA TRADER is involved in a merger, acquisition, or asset sale.

Legal and Regulatory Authorities: When required by law or to protect rights.

We do not sell or rent your personal data.

5. Your Rights & Choices
Depending on your region, you may:

Request access or correction of your data

Request deletion of your data

Withdraw consent at any time

Object to or restrict data processing

Opt-out of marketing communications via unsubscribe links

California residents have additional rights under the CCPA, including:

Right to know what personal data we collect

Right to delete personal data

Right to opt-out of data sharing

We will verify your identity before fulfilling data rights requests.

6. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements. Once no longer needed, data is deleted or anonymized.

7. Security Measures
We implement robust security practices to protect your personal data. However, no online transmission is 100% secure. Please use our Services in a secure environment and report any concerns to our support team.

8. Use by Minors
POLITMA TRADER does not knowingly collect data from individuals under 18 years of age. If you are a parent or guardian and believe your child provided information, contact us to request its removal.

9. Do-Not-Track Signals
Currently, we do not respond to browser-based Do-Not-Track (DNT) signals due to the lack of an industry-standard approach.

10. Refund & Dispute Policy
Refunds:
Once trading account access credentials are delivered via email, no refund is available. Exceptions may apply if no trades have been made on the account. Contact support for review.

Disputes:
Unauthorized chargebacks will result in permanent banning from our platform. For assistance, contact: [email protected]

11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the revised date. Significant changes will be communicated via email or on our website.

12. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📧 [email protected]

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